1scr believes that casino games, slots, and Sports Betting are entertainment — not a way to solve financial problems. This page is our commitment to the well-being of every Malaysian player on our platform. Here you will find self-control tools that genuinely work, guidance on recognising warning signs, and how to get help when needed.
The foundation of how we keep your gaming experience safe, enjoyable and sustainable
Slots, Live Casino, poker, and Sports Betting games at 1scr is a form of entertainment — just like watching the EPL or catching a film at the cinema. You play with money you can afford to lose without affecting your day-to-day needs. If you find yourself playing to "win back" losses or to pay off debts, that is a sign it is time to take a break.
1scr offers a full range of self-control tools accessible directly from your account settings at any time — deposit limits, loss limits, time limits, temporary breaks and self-exclusion. All limits take effect immediately once set and cannot be relaxed within the period you have chosen.
Platform 1scr is for players aged 18 years and above only, with no exceptions. Age verification is carried out during registration and the KYC process. If there is any reason to believe an account is being used by someone underage, the account will be suspended immediately until identity verification is complete.
All games at 1scr uses independently audited RNGs. The Return-to-Player (RTP) figures displayed are accurate and cannot be manipulated. For Sports Betting on the Malaysia Super League, EPL, or BWF badminton, odds are updated in real time with no hidden manipulation. This transparency is part of our responsible gaming principles.
Our support team 1scr is made up of Malaysian staff who are fluent in Bahasa Malaysia and trained to handle responsible gaming requests with empathy and without judgement. We're available 24/7 via live chat, WhatsApp or email at support@1scr.best — including during Hari Raya and Malaysian public holidays.
Platform 1scr sends automatic reminders when you have played beyond the session time limit you set yourself. These notifications are designed to keep you aware of how long you have been playing, so you can make a conscious decision about whether to continue or stop. This is not an interruption — it is a friendly nudge to take a breather.
All these tools are accessible from Settings > Responsible Gaming in your account at any time
Set the maximum deposit amount allowed for a daily, weekly, or monthly period. Once the limit is reached, the system automatically blocks any further deposits until the new period begins. A lower limit takes effect immediately. A higher limit only takes effect after a 24-hour waiting period.
Set the maximum loss amount you are comfortable with per day, week, or month. Once the loss limit is reached, access to games is automatically suspended for the remainder of that period. This prevents you from falling into the trap of chasing losses that keep growing — one of the most dangerous patterns in problem gambling.
Set a daily session time limit in hours. Once the time limit is reached, the platform will send a reminder and can be configured to block new session access until the following day. Research shows that players who set time limits tend to have a more positive gaming experience and are less likely to encounter gambling-related issues.
Need a short break without closing your account entirely? The temporary break feature lets you block access to your account 1scr for 24 hours, 72 hours, or 7 days. During the break period, your account balance remains safe and no changes can be made to limits or settings. You can only log back in once the break period has fully ended.
If you feel you need a longer break, Self-Exclusion allows you to block access to your account for 1 month, 3 months, 6 months, or permanently. Self-Exclusion takes effect immediately and cannot be cancelled or shortened by anyone — including the support team at 1scr — until the chosen period has fully elapsed. This is the most powerful tool for players who need distance from the platform.
If you or someone you know needs support beyond technical tools, our 1scr can provide guidance and refer you to the appropriate support resources. Reach us via live chat or email at support@1scr.best — all conversations are confidential and completely non-judgmental. Asking for help is a sign of strength, not weakness.
Four simple steps to activate self-control tools from within the platform
Log in to your account 1scr you use your username and password. Make sure you are on a secure internet connection.
Click the profile icon in the top right corner, then select "Settings" from the dropdown menu that appears.
In the Settings page, look for the "Responsible Gaming" tab or section — this is where all the self-control tools 1scr all in one place.
Select the type of limit you want to set, enter a value that works for you, and click "Confirm". Limits take effect immediately for lower values.
If you experience any difficulty accessing the self-control tools in your account, please contact our support team 1scr via live chat and we will help you set the limit manually within 15 minutes.
Problem gambling rarely happens overnight. It typically begins with small, gradual shifts in behaviour that are easy to overlook in the early stages. Recognising these signs early is key to getting help before things become more serious.
Recognising one or more of the signs on the right does not mean you have a serious gambling problem — but it is a signal to pause, reassess your playing patterns, and perhaps talk to someone you trust.
Playing at 1scr should feel enjoyable — like watching a Malaysia Super League match with friends. If it starts to feel like pressure or obligation, that is a sign to take a break.
You keep playing not for enjoyment but to "win back" previous losses. This is the most dangerous pattern of all — losses chased with larger bets almost always result in even greater losses.
You are using money that should be going towards bills, food, rent or other daily necessities to make deposits at 1scr or any other platform. Money used for gambling should only come from discretionary spending — never from funds set aside for essential needs.
You hide how often or how much you play from your partner, parents, or close friends because you are worried about their reaction. The need to conceal something is a strong indicator that there is something worth re-evaluating.
You have promised yourself that this session would be the last, yet you repeatedly find yourself playing beyond the time or money limits you originally planned.
Playing at 1scr or other platforms starts to affect your work performance, family relationships, sleep, or physical and mental health. When entertainment begins to interfere with what matters more, balance needs to be restored.
You have borrowed money from any source — family members, friends, bank loans, or informal loans — with the intention of using it to play or to cover gambling losses. This is a serious sign that requires immediate action.
This isn't just a page we're required to have — it reflects how we operate every single day
All self-control tools at 1scr is fully functional — not just there for compliance purposes. Limits that have been set cannot be bypassed or overridden by any party.
1scr actively encourages players to set personal limits — not only when players seek out the information themselves, but through regular in-platform notifications.
Age verification takes place during registration and the KYC process. Any account suspected of being used by someone under 18 will be suspended immediately pending verification.
System 1scr monitors betting patterns that may indicate a problem — such as repeated deposits in a short period following significant losses — and our team may proactively reach out to the players concerned.
All responsible gaming communications are provided in Bahasa Melayu by Malaysian staff who understand the local context and needs — not bots or generic scripts.
Bonus rollover at 1scr is 15x — among the lowest in the Malaysian market. Terms are written clearly with no hidden traps. Players may also choose to play without bonuses if they prefer.
If you ask any member of the 1scr why they play on this platform, most would say the same thing — they enjoy the excitement of slots, the thrill of watching a Malaysia Super League match with a small wager on the line, or the fun of playing poker with others. Those are all healthy and perfectly reasonable reasons to play.
Problems arise when the motivation shifts — from "I play because this is fun" to "I need to play to break even" or "I cannot stop even when I am tired or no longer enjoying it". This shift in motivation, not the amount of money wagered, is the real indicator of whether gaming is becoming a problem.
One practical tip we give all new players 1scr: set your limits before you make your first deposit — not after you have already started playing. Decisions made when you are calm and clear-headed are always better than decisions made in the middle of an active gaming session.
Ask yourself this simple question before you play: "If I lose everything I'm about to deposit today, will it affect my ability to pay bills, buy food, or meet my other financial commitments?" If the answer is yes, that amount is too much to wager. The minimum deposit at 1scr is RM20 — starting small and having fun without pressure is a much better approach.
One of the advantages of using a Malaysian e-wallet such as Touch 'n Go eWallet, GrabPay or Boost to deposit at 1scr is that you can use the "separate account" feature within the app to allocate a specific entertainment budget. Once that entertainment allocation runs out, you stop depositing — without relying solely on in-platform controls. This two-layer approach is one we actively recommend for Malaysian players.
Sometimes the hardest people to help are the ones we care about most. If you have a family member or friend you believe has a gambling problem, the most effective approach is to speak with them directly — with empathy and without accusations. Avoid confrontational language — focus on your concerns about their wellbeing, not about money or specific decisions they've made.
From the platform's perspective, if you know the username or email address of someone you believe has a serious gambling problem at 1scr, you can reach us at support@1scr.best to discuss the options available. We will not disclose account information to third parties, but we can provide guidance on the steps that can be taken from the platform's side to help with the situation.
No player is perfect — everyone occasionally plays longer than planned or wagers more than they intended in a single session. What matters is recognising the pattern, not punishing yourself over an isolated incident. Responsible gaming is about ongoing awareness and continuous adjustment, not achieving perfection in every session.
1scr is here to accompany you on that journey — from the self-control tools we provide to our team's support, always available in Bahasa Melayu whenever you need it. We want you to keep playing at 1scr for years to come — and the best way to make that happen is to play in a healthy and sustainable way starting today.
Answers to the most frequently asked questions about self-control tools and support on our platform
Responsible Gaming is part of our overall commitment 1scr to Malaysian players. To read about the platform's full rules, including bonus terms and withdrawal policies, visit the Terms & Conditions our team. For information on how we protect your personal data, please read Privacy Policy ours. For other questions, visit the Frequently Asked Questions or contact us directly at support@1scr.best.
Register a free account today and start a safe, fair, and enjoyable gaming experience. Set your personal limits from day one, enjoy a Welcome Bonus of up to RM888, and play with the confidence that your platform puts your well-being first. Deposit via Touch 'n Go eWallet, GrabPay, or DuitNow.
*18+ only. Play responsibly. Set your limits before you play. Contact support@1scr.best for help.