At 1scr, we understand that privacy is a serious matter. This document clearly and honestly explains what data we collect, why we need it, how it is used and protected, and what your rights are as a Malaysian player regarding your personal data. No deliberately obscure legal language — we wrote this so you can genuinely understand it.
Six core principles governing how we handle your personal data
All your personal data and transaction information at 1scr protected by 256-bit SSL encryption — the same standard used by Maybank, CIMB and other major Malaysian banking institutions. Both data in transit and data at rest are safeguarded using encryption protocols that are updated on a regular basis.
1scr has never and will never sell, rent or trade your personal data to any third party for marketing or commercial purposes. This is our absolute commitment. Your data is only shared when necessary to process your transactions or to comply with valid legal requirements.
We only collect data that is strictly necessary to manage your account and deliver the platform's services 1scr. No additional data is collected simply because it might come in handy one day. Every type of data we collect has a clear and specific purpose, as described in this policy.
As a player 1scr, you have the right to access your personal data, request corrections to inaccurate information, or request deletion of your data under certain circumstances. All such requests can be submitted by email to support@1scr.best and we will process them within a reasonable timeframe.
Your personal data is not stored indefinitely without reason. 1scr maintains a clear data retention policy — data for active accounts is kept for as long as the account remains open, and data for closed accounts is retained for the period required to meet legal obligations before being securely deleted.
Personal data handling by 1scr adheres to the principles of Malaysia's Personal Data Protection Act (PDPA) 2010. We operate on the principle that Malaysian players have rights and protections that deserve to be respected — not merely ticked off as a nominal compliance exercise.
This Privacy Policy explains how 1scr (operated via the website https://1scr.best) collects, uses, stores, and protects your personal data when you register as a member, use the platform's services, or interact with us through any communication channel.
By registering an account at 1scr or continuing to use the platform after the effective date of this policy, you agree to the data handling practices described herein. Read alongside Terms & Conditions we provide a complete picture of the rights and responsibilities of both parties.
Important Note: This policy is written in Bahasa Malaysia to ensure players in Malaysia can read and understand it with ease. If you have any questions after reading this document, our support team 1scr ready to assist you via live chat or email at support@1scr.best.
1scr collects your personal data through several means — directly when you register or interact with the platform, and automatically through the technologies used to operate the website. Below is a breakdown of the types of data collected:
| Data Type | Sample Information | How It Is Collected |
|---|---|---|
| Identity | Full name, date of birth, MyKad number | Registration form / KYC |
| Relationship | Email, Malaysian phone number | Registration form |
| Financial | Bank account number, e-wallet name | Deposit/withdrawal requests |
| Technical | IP address, device type, browser | Automatically during use |
| Usage | Game history, betting records | Automatically during gameplay |
| Communications | Support chat records, emails | Support interactions |
1scr uses your personal data only for the following purposes. Each purpose has a valid legal basis under Malaysia's PDPA:
We may use your email address and phone number to send you information about promotions, new bonuses and special offers at 1scr — only if you have given consent to receive such communications during registration or in your account settings. You may withdraw this consent at any time.
1scr does not use your data to build psychographic profiles, does not sell data to advertising companies, and does not use your data for any purposes beyond those listed above.
1scr does not sell, rent or commercialise your personal data to any third party. However, there are limited situations where your data may need to be shared with other parties within our platform's operational network:
Certain platform features 1scr is handled through trusted third-party service providers, including cloud service providers, payment processors that facilitate transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX and other methods, as well as gaming software providers such as Evolution Gaming and Pragmatic Play. All such providers are bound by strict confidentiality agreements and may only use your data for the specific purposes set out in their contracts with 1scr.
We may be required to disclose your personal data to Malaysian authorities or relevant regulatory bodies if mandated by law, court order or valid legal process. In such cases, we will disclose only the information required and notify you of the request where permitted by law to do so.
In cases of serious fraud or confirmed criminal activity, 1scr may share relevant information with Malaysian law enforcement authorities or payment processing service providers for the purposes of fraud investigation and prevention.
In all of the above data-sharing scenarios, 1scr only disclose the minimum information necessary. We do not share more than what is strictly required for the stated purpose.
1scr invests in comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction:
All communications between your browser and the server 1scr is encrypted using TLS 1.3 protocol with 256-bit SSL certificates. Data stored in our databases is also encrypted using encryption standards that are updated regularly in line with industry best practices.
Only staff 1scr with a legitimate business need are authorised to access players' personal data. This access is governed by a role-based access control system, mandatory two-factor authentication for all staff, and audit logs that record every instance of access to sensitive data.
Platform 1scr uses a real-time threat detection system that monitors for unusual activity 24 hours a day. Any unauthorised access attempt or suspicious pattern will trigger an automatic alert and an immediate response from our security team.
While we take all reasonable steps to protect your data, no system is entirely foolproof. In the event of a data breach that materially affects your personal information, 1scr will notify you within a reasonable timeframe via email or in-platform notification, and will take appropriate steps to mitigate the impact of the breach.
You also play an important role in keeping your account secure. Make sure you use a strong password and enable two-factor authentication (2FA) in your account settings 1scr yours, and do not share your login credentials with anyone.
1scr retains your personal data only for as long as it is needed for the purposes outlined in this policy, or to fulfil relevant legal obligations. Our general principle is to keep data no longer than necessary:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout active account period | Required for account operations |
| Transaction Records | 7 years after the transaction | Financial legal requirements |
| KYC Records | 5 years after account closure | AML compliance requirements |
| Support Communication Logs | 2 years | Dispute resolution |
| Session Data & Technical Logs | 90 days | Security & technical analytics |
| Session Cookies | Expires when the browser is closed | Login session management |
Once the relevant retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you personally.
Website 1scr uses cookies and similar technologies to keep the platform running smoothly and to deliver a better experience for you. Here are the types of cookies we use:
These cookies are required for the platform's core functionality 1scr and cannot be disabled without affecting your ability to use the platform. Examples include login session tokens, CSRF security information and language preferences.
These cookies allow the platform to remember your preferences, such as your favourite games, the last betting limit you used, and your display settings. This helps 1scr delivering a more personalised experience without you having to reset your preferences every time you log in.
We use in-house analytics (not third-party tools that sell data) to understand how players in Malaysia use the platform 1scr. This information is used in aggregate and anonymised form solely for platform improvement purposes.
You can manage your cookie settings through your web browser. Please note that disabling essential cookies will affect the login functionality and security of the platform 1scr.
As a Malaysian player using the 1scr, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@1scr.best with the email subject "Privacy Rights Request – [Your Account Name]":
You have the right to request a copy of the personal data we hold about you. 1scr will provide a data summary in a readable format within 14 business days from the date the request is received.
If the personal data we hold is inaccurate or outdated, you have the right to request a correction. For basic details such as your email or phone number, you can update these directly in your account settings.
Under certain circumstances, you have the right to request that we delete your personal data. This right is subject to our legal obligations — for example, financial transaction records must be retained for a specified period under Malaysian law and cannot be deleted upon individual request.
If you have previously given your consent to 1scr to send marketing communications, you may withdraw this consent at any time through your account settings or by emailing us. Withdrawing consent does not affect any data processing that took place prior to the withdrawal.
If you believe that 1scr has handled your personal data in a manner that breaches Malaysia's PDPA or this privacy policy, you have the right to lodge a formal complaint with us first by emailing support@1scr.best. If you are not satisfied with our response, you may refer the matter to the relevant authorities in Malaysia.
1scr is committed to responding to all privacy rights requests within 14 working days from the date the request is received. More complex requests may take up to 30 business days — we will inform you if an extended timeframe is required.
Platform 1scr is a service restricted to individuals aged 18 years and above only, without exception. We do not knowingly collect personal data from individuals under the age of 18.
If you are a parent or guardian and believe that your underage child has registered an account at 1scr without your knowledge, please contact us immediately at support@1scr.best. We will take prompt action to investigate the matter, close the account, and delete the relevant data within a reasonable timeframe.
1scr uses an age verification process during registration and a KYC process as the first line of defence against underage access. We also actively encourage players with young children at home to use parental control software features on shared devices.
1scr may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. The following notification policy applies:
Continued use of the platform 1scr after the effective date of any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about our latest privacy practices.
For any questions, requests or complaints regarding this Privacy Policy or the handling of your personal data by 1scr, please contact us through the following channels:
Support team 1scr who handles privacy enquiries are Malaysian staff trained in personal data handling. They can help you understand your rights, process access or deletion requests, and address any concerns you have about how your data is used.
For formal requests relating to privacy rights, please email support@1scr.best with the subject line "Privacy Rights Request – [Your Full Name]". Please include your account number 1scr your details and the specific nature of your request to help expedite processing.
A summary of your rights as a Malaysian player regarding your personal data
You may request a copy of all personal data that 1scr we hold about you at any time. We will make it available within 14 business days.
If the data we hold is inaccurate, you have the right to request a correction. Basic information can be updated directly in your account settings.
Under certain circumstances, you may request that your data be deleted. This is subject to applicable legal obligations regarding financial record retention.
Withdraw consent to receive marketing emails or SMS from 1scr at any time through your account settings or by contacting us.
You are entitled to a clear explanation of how your data is used. Our support team is 1scr available to assist in Bahasa Melayu, 24/7.
If you are not satisfied with our response 1scr regarding your privacy concerns, you have the right to refer your complaint to the relevant authorities in Malaysia.
Quick answers to the most frequently asked privacy questions about our platform
If you've ever tried reading the privacy policy of another online platform and gave up because it was too long, too technical, or clearly written to confuse rather than explain — you'll understand why 1scr chose a different approach. We believe Malaysian players deserve to know exactly what happens to their information, explained in plain language that requires no law degree to understand.
Your personal data — your name, phone number, email address, and e-wallet details such as Touch 'n Go eWallet or GrabPay — is information you entrust to us when you register at 1scr. That trust is not something we take lightly. That is why we invest in security on par with banking standards — not just the bare minimum required to operate.
When you log in to 1scr and start playing your favourite slots or watching Malaysia Super League matches through the Sports Betting section, our system uses a combination of IP address data, device identifiers and secure session tokens to verify that you are the legitimate account owner — and not someone attempting to access your account from another location.
When you make a deposit via DuitNow or FPX Maybank2u, the only transaction details we store are the amount, time, method and transaction status — not your full bank account number. Your full account number is processed directly by payment gateways that hold recognised security certifications, and never passes through or is stored on 1scr.
This may be the most important section for you to know. 1scr does not sell player data to advertisers. We do not build psychographic profiles based on your gameplay patterns to sell to third parties. We do not use your betting history to draw inferences about your financial situation and share them with others. We do not use third-party cookies that track you across other websites after you leave the platform 1scr.
Business model 1scr is simple: we provide a quality, trustworthy gaming platform and generate revenue from transparent game margins — not from selling user data. This means our interests are fully aligned with yours — the more you trust 1scr, the more likely you are to keep using our platform. Selling your data would undermine that trust and offers us no long-term benefit.
While 1scr takes all reasonable technical steps to protect your data, some aspects of that protection depend on your own actions. Using a strong, unique password for your 1scr you (not the same password as your email or social media accounts), enable two-factor authentication in your account settings, and never share your login credentials with anyone — including staff claiming to be from 1scr, as we will never ask for your password through any channel.
If you have ever received an email, SMS or message claiming to be from 1scr and asks you to enter your password or financial information via a provided link, do not follow those instructions and contact our support immediately at support@1scr.best. This may be a phishing attempt unrelated to 1scr.
This Privacy Policy is to be read together with Terms & Conditions 1scr for a full overview of your rights and responsibilities as a player on our platform. For enquiries related to responsible gaming and self-control tools, visit the Responsible Gaming ours. Reach out to us anytime at support@1scr.best for any questions relating to your personal data privacy.
Protecting your personal data and ensuring you play responsibly are two sides of the same commitment at 1scr — a commitment to putting the interests and well-being of Malaysian players first. Use the responsible gaming tools we provide, set your personal limits, and reach out if you need support.
Learn About Responsible GamingNow that you know how we protect your personal data, create a free account today and enjoy over 500 games — including slots, Live Casino and Sports Betting — with full security and privacy guaranteed. Deposit via Touch 'n Go eWallet, GrabPay or DuitNow: easy, fast and secure.
*18+ only. By registering, you agree to 1scr's Privacy Policy and Terms & Conditions. Play responsibly.